Magaya. Logistics Software Solution.
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MAGAYA FREQUENTLY ASKED QUESTIONS

 

About Magaya Corporation

About the Magaya Cargo System About the Magaya Network About Tracking About Remote Access About How Magaya Software Complies with US Customs Regulations About System Requirements and Migration

Who is Magaya?

Magaya Corporation is a leading provider of logistics software. Please see our About Us page for more. Click here.

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What makes Magaya different from its competitor?

Many reasons! See our Top Ten Reasons to Choose Magaya to see how we can help you.

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Are Magaya’s Products easy to use?

Yes. The Magaya software has a Microsoft Explorer look-a-like interface that is designed to be easy to use. If you are familiar with Microsoft Outlook or Outlook Express, you will find our Magaya Cargo System very easy to use. Your employees will become proficient with our software in a matter of minutes. In addition, our online training resources and Technical Support staff are available to help with any questions that may arise.

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Can I try before I buy?

Absolutely! To download a fully functional, free 30-day trial of the Magaya Cargo System, click here.

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What is the Magaya Cargo System?

The Magaya Cargo System is a completely integrated software solution designed for freight forwarders, NVOCC’s, consolidators, forwarding agents, couriers, warehouse providers, cargo airlines and shipping lines who require a complete and accurate Warehouse Management System (WMS) combined with a fully-integrated accounting system. Its user-friendly, interactive screens are designed to reduce the amount of work for the user and to allow the company to reduce costs, increase productivity, and gain a competitive edge.

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Quotations, Bookings, and Pickup Orders

Receive online booking requests

Warehouse Management System
  • Inventory Control
  • Product Distribution
  • Integrated with the Shipping Process


Air, Ocean, and Ground Shipments & Consolidations

Proof of Delivery (POD)

Step-by-Step Procedures to accomplish the main cargo operations  [Sample]
  • Shipment Wizards for Import / Export (Air, Ocean, Ground)


Bar-Coding, Labeling, and Shipment Verification

International Trade Documentation
  • Over 70 documents available (Air Waybill, Cargo Manifest, and Bill of Lading included)


AES and AMS fully integrated into the Magaya Cargo System   [Sample]

Work on documents in actual format and customize them to your needs  [Sample]

Attach pictures, Word and Excel documents, or any document to consolidations  [Sample]

Agents Deconsolidation at Destination
  • Verification with Barcode Printed at Origin


Automatic Billing
  • Complete Tariff System
  • Customization of Charges and Tariff per Customer
  • Automatic Creation of Standard and Customized Charges
  • Build your own Tariff using Formulas and JavaScript


Send any document via email

Send instant messages to clients, employees, and overseas agents using the Magaya Network  [Sample]

Remote access to your data from any place in the world via Magaya OnTheGo

Real-time Cargo Tracking using Magaya LiveTrack  [Sample]

Know When Your Agent Releases Cargo
  • Automatic Update of Cargo Status through the Magaya® Network
  • Proof of Delivery Information Updated through the Magaya Network


Flexible Freight Rating System

Fully-Integrated, Multicurrency Accounting System
  • Accounts Payable
  • Accounts Receivable
  • Create Recurrent Invoices for Storage Charges
  • Automatic Billing of Cargo Operations
  • Financial Reports (Profit & Loss, Balance Sheet, Cash Flow and more)
  • Profit & Loss Report by Operations


Shipment Liquidation
  • Automatic Invoice Generation from Shipment Information
  • Automatic Generation of Agent Profit/Split Transactions and Salesperson Commission


Multi-System Integration
  • Use the Magaya XML API to directly access data inside the Magaya Cargo System database


Software available in English, Spanish, and Portuguese

Full, multi-user system with automated backup features

    more features...

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Does Magaya Cargo System have an Accounting Package?

Yes, a Full Multi-Currency Accounting System is integrated with any Magaya Product. We also offer the ability to export all of your accounting information directly into QuickBooks® and Peachtree®.

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Do I have to re-key my information into Magaya Cargo System?

No!  All the information entered into the Magaya Cargo System flows throughout the entire system. In addition if you are receiving documentation from another Agent participating in the Magaya Network, you do not need to re-key any of the information provided.  There is no other system like ours!

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What does it cost to use Magaya Cargo System?  

All Magaya products are purchased through subscriptions to the Magaya Network; each subscription varies in price depending on the product you are purchasing. For pricing information, please visit our pricing page.

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What is the Magaya Network?  

The Magaya Network provides the infrastructure for business-to-business communications between logistics companies. Subscription to the Magaya Network allows cargo companies using Magaya Cargo System (and other Magaya software) to transfer import/export documentation and shipment information from system to system. For example – a Freight Forwarder in New York prepares a consolidation and then sends the entire consolidation to the Agent at destination who also has Magaya Cargo System. The Agent at destination receives the information and then can easily deconsolidate the cargo. Once the Cargo has been delivered or released the originating Forwarder’s system will automatically be updated and the cargo status will be changed to “Delivered”. The Magaya Network is automatically installed and configured when you install any Magaya product.

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What are the system requirements to be part of the Magaya Network?

To be part of the Magaya Network, the only thing you need is an Internet connection. A public IP address can help improve the performance, but is not a requirement. Almost all ISPs give a public IP address with Internet service. It is almost certain that you have one at this moment.

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How do I register on the Magaya Network?

To register and receive your Magaya Network ID immediately, download one of the Magaya products and follow the installation wizard. The Magaya Network is automatically installed and configured when you install any Magaya product.

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Does the Magaya Network allow customers to see the cargo status online?

Absolutely! Using our exclusive Magaya LiveTrack cargo tracking software your customers or agents can view the status of their cargo in real time. They can also view documents in actual format such as Air Waybills, Bills of Lading, Pickup Orders, Invoices, and more. In addition, our warehouse management software allows customers to view images of the cargo, view scanned documents such as packing lists, and chat with you right through your very own website.

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What is Magaya LiveTrack?

The Magaya LiveTrack application provides real-time status of inventory, shipments, and more. The status can be viewed by your customers as you enter it. Updates are visible to Magaya LiveTrack the instant events happen and an update is made in your system. In Magaya LiveTrack, your customers can book shipments online, post a sales order, see Air Waybills and other documents, chat via instant messaging, and more.

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What are the hardware and software requirements for customers to use Magaya LiveTrack?

Magaya LiveTrack runs on any PC with Microsoft Internet Explorer installed.

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What is Magaya OnTheGo?  

The Magaya OnTheGo application allows you to access your company database from any Internet connection (at home or on the road) and work remotely as if you were sitting in your office. You can authorize your employees or agents to connect remotely and set permission levels for each person. This product is easy to use and secure. Magaya Corporation recommends that you have a dedicated high-speed Internet connection to use this service.

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Does Magaya Cargo System have an interface with AES of US Customs?

Yes, with Magaya Cargo System you can send the EEI (SED) directly to U.S. Customs. Magaya Cargo System runs a validation procedure before it sends the EEI to U.S. Customs so that the information you are sending is correct.

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What is Magaya AES?  

The Magaya Automated Export System (AES) plug in enables you to comply with US Customs filing requirements by sending your export shipment documentation electronically to US Customs from within Magaya software to the AES. Magaya AES reduces the amount of time when filing the Shipper’s Export Declaration (SED) (now called the EEI) since you do not need to retype any data. All the information from your shipment will be automatically filled into the AES form, including Schedule B export codes, Schedule K and D codes, IATA, SCAC and license type codes. A validation procedure runs automatically to find errors before sending the EEI to Customs.

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What is Magaya AMS?  

The Magaya Automated Manifest System (AMS) plug-in is integrated with Magaya software to enable you to comply with the US Customs regulations for all cargo arriving in the US. Magaya AMS reduces the amount of time required to submit the cargo declaration to Customs because you do not need to retype any information you already have in you company database. When you are ready to send your declaration, the Magaya AMS software runs a validation procedure and shows any errors before it sends the information to Customs.

Since the Magaya AMS is integrated with Magaya software, you do not need to buy expensive hardware, pay the services of a port authority, or pay a service center to transmit your data. Magaya Corporation has the communication infrastructure necessary for a stable, secure and bi-directional communication with US Customs.

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What are the system requirements to install Magaya Software?

All Magaya software requires a PC with a minimum of 30 MB of disk space and 64 MB RAM memory (1 GB recommended for server installations). Magaya software works on any Windows operating system (windows 2000, XP, Vista, Windows Server 2003, Windows Server 2008 64-bit and Windows 7 operating systems), (Windows Server 2000, 2003, or 2008 recommended for server installations). To access your Magaya Server through your local network, you need TCP/IP to be installed.

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Where can I find out more about system requirements and installation?

The Magaya Cargo System Installation Guide is available on our website as a PDF you can view, download, or print.

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How can I migrate from my current system to Magaya Cargo System?

Magaya Cargo System gives you the ability to import your client database as well as your accounting information in a standard format so you can start working with Magaya Cargo System without having to interrupt your operations. The Import function is available to bring in your lists of customers, vendors, agents, etc. You can import information in a CSV or XML format.

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